THORS eLearning Solutions

8D Problem-Solving Basics


8D Problem-Solving Basics introduces learners to the popular “8 Disciplines,” commonly referred to as 8D.
Learning Hours: 1

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Course Description

8D Problem-Solving Basics introduces learners to the popular “8 Disciplines,” commonly referred to as 8D. The 8D problem-solving methodology is an important quality tool utilized in a variety of industries. Presented in THORS’ highly visual and interactive learning format, this course will help employees become familiar with the important terminology and methodology associated with 8D implementation.

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Who will benefit from this 8D Problem-Solving course?

Any individual, team, or organization involved in quality assurance processes. Though the examples in this course pertain to the manufacturing industry, the problem-solving methodology is universal, and can apply to anyone who seeks to approach problem solving with a scientific, systematic, proven methodology.

Course Classification

This manufacturing course by THORS eLearning Solutions covers identification of key terms, understanding of key concepts, and application of the covered topics.

*THORS uses the Bloom’s Taxonomy Methodology for our course development.

Certificate Awarded for 8D Problem-Solving Basics

Example of certificate awarded upon successful completion of the course.

*upon successful completion

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Learning Objectives

  1. Recognize the eight disciplines involved in the 8D process.
  2. Understand the structured approach of 8D.
  3. Identify each of the 8D steps in problem-solving.
  4. Understand real world applications of 8D with industry examples.
Diagram of an 8D core team consisting of a team leader, an 8D expert, a sme, and a cross-functional support member
8D Problem Solving Basics

Table of Contents

  1. The Eight Disciplines (8D)
    1. Discipline 0: Prepare
    2. Discipline 1: Define the Team
    3. Discipline 2: Describe the Problem
    4. Discipline 3: Develop an Interim Containment Action (ICA)
    5. Discipline 4: Determine the Root Cause
    6. Discipline 5: Determine the Permanent Corrective Action (PCA)
    7. Discipline 6: Implement and Validate PCA
    8. Discipline 7: Prevent Reoccurrence
    9. Discipline 8: Congratulate the Team
  2. 8D Case Study Examples
    1. Case Study #1: Automotive Industry
      1. Automotive: Discipline 0
      2. Automotive: Discipline 1
      3. Automotive: Discipline 2
      4. Automotive: Discipline 3
      5. Automotive: Discipline 4
      6. Automotive: Discipline 5
      7. Automotive: Discipline 6
      8. Automotive: Discipline 7
      9. Automotive: Discipline 8
    2. Case Study #2: Sheet Metal Industry
      1. Sheet Metal: Discipline 0
      2. Sheet Metal: Discipline 1
      3. Sheet Metal: Discipline 2
      4. Sheet Metal: Discipline 3
      5. Sheet Metal: Discipline 4
      6. Sheet Metal: Discipline 5
      7. Sheet Metal: Discipline 6
      8. Sheet Metal: Discipline 7
      9. Sheet Metal: Discipline 8

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